Privacy Policy

Last Updated: September 10, 2026

At Luxyclad, we take your privacy seriously. This Privacy Policy describes how we collect, use, and disclose information that we obtain through our website, www.luxyclad.com (the “Website”).

Collection of Information

We collect personal information that you provide to us voluntarily through the Website, such as your name, email address, phone number, and company details. We may also collect information that you provide to us when you sign up for our newsletter, request samples, or make a purchase through the Website.

We may also automatically collect certain non-personal information when you use the Website, such as your IP address, browser type, operating system, and the pages you visit on the Website.

Cookies & Analytics Technologies

We use cookies, web beacons, and similar tracking technologies to improve site navigation, analyze website traffic, and support our marketing efforts. These tools collect technical data such as your IP address, browser type, and pages visited.

You can control or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our website, such as submitting sample requests or quote forms smoothly.

Use of Information

We use the personal information that we collect to provide the services that you request through the Website, such as:

  • –Responding to your architectural and product inquiries
  • –Processing and delivering material sample orders
  • –Sending you marketing communications about our products and services, unless you opt out of receiving such communications

We may use non-personal information to improve the Website and to better understand how our visitors interact with our content and services.

Disclosure of Information

We may disclose your personal information to our third-party service providers who perform services on our behalf, such as logistics partners, shipping companies, and payment processors. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.

We may disclose non-personal information to third parties, such as advertisers and analytics providers, for marketing and analytics purposes.

Storage and Security of Information

We store your personal information in a secure database and take reasonable physical, organizational, and technological measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the complete security of your information.

Your Privacy Rights & Compliance

Luxyclad complies with applicable privacy legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy regulations.

Depending on your location, you have the right to:

  • –Access the personal information we hold about you
  • –Request corrections to inaccurate or incomplete data
  • –Request the deletion of your personal information
  • –Opt out of receiving promotional communications at any time

 

To exercise any of these rights, please contact our Privacy Coordinator at [email protected]. You may also opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails.

Links to Other Websites

The Website may contain links to other websites that are not owned or controlled by Luxyclad. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].